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    Privacy Policy

    Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

    WELCOME TO SHELLA’S PRIVACY POLICY
    • Complimentary ground shipping within 1 to 7 business days
    • In-store collection available within 1 to 7 business days
    • Next-day and Express delivery options also available
    • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
    • See the delivery FAQs for details on shipping methods, costs and delivery times
    THE TYPE OF PERSONAL INFORMATION WE COLLECT

    Shella accepts the following payment methods:

    • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
    • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
    • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
    HOW WE COLLECT PERSONAL INFORMATION

    Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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    HERE TO HELP

    Have a question? You may find an answer in our FAQs.
    But you can also contact us:

    Customer Services

    Call Us: +44(0)7340 583 606

    Mon-Fri: 9:00 am - 6:00 pm

    Send us an email

    SHIPPING

    Free shipping delivery all orders of £50 or more of eligible items across any product category qualify.

    PAYMENTS
    Accepts the following payment methods:

     Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

    RETURN POLICY

     You can return any item purchased within 14 days of the delivery date.

    Thanks for subscribing to our mail list. Discount code - 15% off from your first order send to your email.

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    Size Guide

    This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

    Shoulder Bust Waist Hip Trouser Length
    XS 33 44.5 38.1 45.7 94
    S 35.6 47 40.6 49.5 94
    M 38.1 50.8 45.7 55.9 96.5
    L 40.6 55.9 50.8 61 99.1
    XL 41.9 59.7 55.9 66 102

    Shirt Length-  Same as Design
    Sleeve Length- Same as Design
    Ankle - Same as Design

    We Begumsaab.com offer premium stitching service with no compromise on stitching styles and quality. We design and stitch dresses as per brands shoots displayed on our website.

    Now days, brands show certain elements for illustration purposes only which are not included in our dresses. As such there is little variation expected.

    As we belong to a culture of Pakistani traditions, we do adjust certain design elements for modesty reasons. E.g. low backs, Backless, drop shoulders and sleeveless dresses. We adjust these to traditionally styled normal backs, normal shoulders and with sleeves attached.

    We don’t do custom made orders.

    Stitching Policy is as follows:

    1. Shirt styled and stitched as per image shown on site.
    2. Shirts linings only provided with chiffon/net shirts.
    3. Fabric is not soaked in water (soaked fabric loses its shine and grace).
    4. Trouser styled as per image shown.
    5. Shirts Sleeves styled as per image shown.
    6. Sleeveless dresses come with sleeves as per company policy.
    7. Chiffon or net Sleeves comes separate and semi stitched inside the shirts.
    8. Fully finished dupattas as per image shown.
    9. Undershirt included (if shown or necessary as few fabric are see through).
    10. Embellish as per image (Little variation is expected as per availability).

       

      WISHLIST AND COMPARE

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